General Terms and Conditions Sales

targeting consumers located in France for the company Limitless Learning LLC

1. Scope and identification of the seller

These general terms and conditions of sale (hereinafter referred to as the "GTC") apply, without restriction or reservation, to all orders for online training courses offered by the company Limitless Learning LLC (hereinafter “Limitless Learning” or the “Seller”) to consumers and non-professionals as defined by French law (hereinafter the “Client”) via the website [www.methodeboclet.com] and any associated URLs, including go.methodeboclet.com (hereinafter the “Site”).

Limitless Learning LLC is a company incorporated under the laws of the United States, with its registered office at 1209 Mountain Rd Pl NE, Suite R, Albuquerque, NM 87110, USA, registered under EIN 35-2872157.

Customer service can be reached at:

• by e-mail : contact@methodeboclet.com
• Optionally: via the online contact form accessible at: https://www.methodeboclet.com/contact/

The Client declares that they have the full legal capacity to enter into these Terms and Conditions.

2. Definitions

For the purposes of these General Terms and Conditions, the following terms shall have the meanings set forth below:

• " Customer " : any natural person acting for purposes which do not fall within the scope of their commercial, industrial, craft, professional or agricultural activity, placing an order for a Training course on the Site.
• “Training” : any online training digital content or service offered by Limitless Learning, including video modules, teaching materials, exercises, downloadable or non-downloadable resources, accessible via an online space.
• "Site" : the website accessible at the address [methodeboclet.com] and its subdomains, allowing the presentation and sale of the Training courses.
• “Member Area” : a personal online interface, secured by username and password, allowing the Client to access the purchased Training courses.

3. Purpose of the General Terms and Conditions

The purpose of these General Terms and Conditions is to define the rights and obligations of the parties in the context of the online sale of Training Courses by Limitless Learning to the Client, as well as the conditions of access and use of the Training Courses.

They supplement, where applicable, the legal notices, privacy policy and cookie policy available on the Site.

4. Description of Training Courses and Pre-contractual Information

4.1. Essential Characteristics of the Training Programs

Limitless Learning offers online training courses focusing in particular on the fast reading, the mind mapping, the memorization techniques, the fighting procrastination, the speaking and the project management ("Unlimited Projects"), thediet.

For each training course, the website presents the following information in a clear and understandable manner before any order is placed:

• the educational objectives and the main themes covered;
• the format of the Training (pre-recorded videos, modules, possible PDF materials, quizzes, exercises, etc.);
• the language of the Training [ex.: French];
• the access methods (via Member Area, streaming, without downloading videos unless otherwise stated);
• la access duration to the Training
  • unlimited access for the commercial duration of the Training, starting from the date of the order.
• the possible presence of individual support or live sessions (unless otherwise stated, the training courses are attended) autonomy(without individual support).

The photographs, illustrations and descriptions appearing on the Site have no contractual value beyond what is expressly presented therein as an essential characteristic of the Training.

4.2. Technical Requirements – Compatibility and Interoperability

To access the Training Courses, the Client must have compatible equipment and a sufficient internet connection. In this regard, the Site specifies, for information purposes:

• a computer, a tablet or a recent smartphone;
• an up-to-date internet browser (examples: Chrome, Firefox, Safari, Edge…);
• a stable high-speed internet connection;
• Possibly: the absence of blocking of certain scripts or cookies necessary for the operation of the platform.

The training courses are provided in the form of digital content or digital services accessible online, without the provision of physical support.

Limitless Learning informs the Client, on the Site and/or in these Terms and Conditions, of any access restrictions:

• Limitation on the number of simultaneous connections,
• Unable to download videos, etc.

5. Price

The prices of the Training courses are indicated in euros (€), inclusive of all taxes (TTC), as displayed on the Site at the time of ordering.

Limitless Learning reserves the right to change its prices at any time, it being understood that the applicable price is the one in effect at the time the order is validated by the Customer.

The price does not include any connection and communication costs related to internet use, which remain the responsibility of the Customer.

In the case of promotional offers or discounts, the specific conditions (duration, eligibility, etc.) are specified on the Site.

In the case of payment in installments, the conditions (number of installments, any fees, consequences of non-payment) are clearly indicated before the order is validated.

6. Order – Contract Conclusion Process

6.1. Order Steps

To place an order, the Customer must follow the following steps:

• Select the training course(s) of your choice on the website;
• Check the details of your order (content, price, conditions) and correct any errors;
• Provide the necessary information to create an account (identity, email address, password) or log in to your existing account;
• Read these Terms and Conditions and accept them by ticking the box provided for this purpose;
• Read the privacy policy and, if applicable, consent to receive marketing communications by ticking the corresponding box;
• Confirm the order and proceed to payment via the secure interface.

The Customer has the opportunity to check the details of their order and its total price, and to correct any errors, before definitively confirming their order.

6.2. Order confirmation

After payment validation, the Client receives an order confirmation by email summarizing the essential information (Training ordered, price paid, order date, access methods, information relating to the right of withdrawal, etc.).

The contract is deemed concluded on the date of confirmation of the order by Limitless Learning.

7. Payment

Payment is made online, at the time of ordering, using the payment methods offered on the Site (credit card, PayPal, or any other indicated method).

Payments are processed through secure payment providers. Limitless Learning does not have access to the Client's full bank card details.

If payment is made in installments (if offered), the Client agrees to pay all installments in full. In the event of a missed payment, Limitless Learning reserves the right to suspend access to the Training until payment is received and to take all necessary legal action to recover the outstanding amounts.

8. Access to Training Courses

Access to the Training is open upon validation of payment, unless otherwise stated on the sales page or in the order confirmation.

The Client accesses the Training via their Member Area, using their personal login credentials. It is their responsibility to maintain the confidentiality of these credentials and not to share them with third parties.

The duration of access to each training course is specified on the corresponding sales page and reiterated, where applicable, in the order confirmation email:

• Unlimited access as long as the Training is commercially operated by Limitless Learning from the date of order.

The training courses are taken in autonomy and do not include individual support or personalized coaching, unless expressly stated otherwise on the sales page.

Limitless Learning takes reasonable steps to ensure the continuous accessibility of the Site and Training Courses, but cannot guarantee permanent availability. Temporary interruptions may occur, particularly for maintenance, updates, or in cases of force majeure.

9. Right to retract

9.1. Principle

In accordance with the provisions of the Consumer Code, the Customer has a period of 14 days from the conclusion of the contract to exercise their right of withdrawal, without having to justify their decision or bear any costs other than those provided for by law.

To exercise this right, the Client may send Limitless Learning an unambiguous statement expressing their wish to withdraw by email to: contact@methodeboclet.com, specifying your name, surname, email address used for the order, order reference and the training course concerned.

The Customer can use the standard withdrawal form included in Appendix 1 of these General Terms and Conditions, although this is not mandatory.

9.2. Specifics for digital content provided immediately

The training courses constitute digital content provided other than on physical media.

In accordance with the Consumer Code, the Customer recognizes and accepts than :

• if he expressly requests immediate access to the Training before the expiry of the 14-day period,
• and if he acknowledges that he will lose his right of withdrawal once the training is fully completed or access is fully granted,

so he will lose their right of withdrawal from the date of opening full access to the Training.

Therefore, when ordering a Training course that provides immediate access, the Client is asked to tick the following box (or equivalent):

"I request the immediate execution of the Training and I acknowledge that I will lose my right of withdrawal once access to the Training is fully opened." 

In the absence of obtaining this express consent and acknowledgment, the Client retains their right of withdrawal for 14 days from the conclusion of the contract, even if access has been technically granted.

9.3. Refund

If the right of withdrawal is exercised within the legal period and under the conditions above, Limitless Learning will reimburse the Client for all payments received, at the latest within 14 days from the date on which it is informed of the decision to withdraw.

The refund will be made using the same payment method used by the Customer during the initial transaction, unless the Customer expressly agrees to another method.

10. Legal guarantees

10.1. Legal guarantee of conformity

Limitless Learning is bound by the legal guarantee of conformity for the digital content and services provided to the Client, under the conditions provided for in Articles L. 224-25-12 et seq. of the Consumer Code.

In case of non-compliance:

• to bring the Training into compliance, free of charge, within a reasonable timeframe and without major inconvenience to him; or,
• Failing that, a price reduction or termination of the contract, with full or partial reimbursement as appropriate.

The Client has a period of two years from the provision of the Training to act under the legal guarantee of conformity.

During this period, he does not have to provide proof of the existence of the non-conformity at the time of supply.

10.2. Warranty against hidden defects

The Customer may also invoke the warranty against hidden defects, as defined in Articles 1641 et seq. of the Civil Code. In this case, they may choose between rescinding the sale or obtaining a price reduction.

11. Intellectual Property

All the content comprising the Training Courses (videos, texts, images, diagrams, PDF materials, exercises, logos, trademarks, etc.) is protected by copyright and, more generally, by laws relating to intellectual property.

Limitless Learning grants the Client, for the duration of access to the Training and worldwide, a personal, non-exclusive, non-assignable and non-transferable license access to and consultation of content, for strictly personal and non-commercial purposes.

Any reproduction, representation, distribution, communication, adaptation, modification, translation, commercial exploitation, in whole or in part, of the content of the Training Courses, by any means whatsoever, without the prior written authorization of Limitless Learning, is strictly prohibited and may give rise to legal proceedings.

The Client is prohibited in particular from sharing their login details, allowing access to the Training to third parties, distributing the content on public or private platforms, or using it to run their own training courses, unless otherwise agreed in writing.

12. Personal data

12.1. Data Controller and Purposes

In the context of order management and access to Training courses, Limitless Learning collects and processes personal data concerning the Client.

Limitless Learning acts as data controller within the meaning of Regulation (EU) 2016/679 (GDPR).

The data is processed for the following purposes:

• order management, payments and invoicing;
• creation and management of the Customer account and Member Area;
• provision of training and educational support;
• Customer assistance and support;
• handling of complaints and disputes;
• sending information relating to Training courses and, subject to the Client's consent, sending commercial offers and newsletters.

12.2. Legal basis for processing

Treatments are based, depending on the case, on:

• the execution of the contract concluded with the Client (order management, access to Training, support);
• compliance with legal obligations (invoicing, accounting, management of requests to exercise rights);
• the legitimate interest of Limitless Learning (improving services, preventing fraud, defending in court);
• Customer consent (commercial prospecting by email when required, certain cookies or trackers).

12.3. Data collected and recipients

The main categories of data processed are:

• identification data (name, surname);
• contact details (email address, [postal address, telephone number if applicable]);
• order and payment data (amount, date, payment method – full bank card details are handled by the payment providers);
• Member Area connection and usage data (identifiers, connection logs, progress in the Training, quiz results, etc.).

Data may be communicated, within the limits of their responsibilities, to service providers and subcontractors acting on behalf of Limitless Learning (hosting provider, payment provider, video platform, technical support, etc.).

12.4. Data transfers outside the European Union

Data may be transferred to countries outside the European Economic Area, including the United States, where Limitless Learning is based.

In this case, Limitless Learning puts in place appropriate safeguards, such as standard contractual clauses adopted by the European Commission, and/or other mechanisms compliant with the GDPR.

12.5. Retention period

The data is kept for the period necessary for the purposes for which it is collected, plus the applicable legal limitation periods.

For your information:

• Account and usage data: for the duration of use of the Member Area, then 5 years after the last activity;
• billing data: for the legal accounting retention period;
• data used for marketing purposes: for 12 months from the last engagement, unless objection or withdrawal of consent.

12.6. Customer Rights

In accordance with the GDPR, the Client has the following rights over their data:

• right of access, rectification, updating and erasure;
• right to restriction of processing;
• right to object, on grounds relating to his or her particular situation, to processing based on legitimate interest;
• right to data portability;
• right to withdraw consent at any time for processing based on consent.

The Client may exercise their rights by writing to contact@methodeboclet.comspecifying their identity and the purpose of their request.

He also has the right to lodge a complaint with the CNIL (www.cnil.fr).

For more information on data processing, the Client is invited to consult the Privacy Policy available on the Site.

13. Consumer mediation

In the event of a dispute relating to a Training Course, the Client is invited to first contact Limitless Learning in order to seek an amicable solution, by email at contact@methodeboclet.com.

In accordance with the Consumer Code, the Customer is informed that they may use a free service mediator of consumption or use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr/.

14. Liability

Limitless Learning takes all reasonable steps to ensure the accessibility and proper functioning of the Site and the Training Courses. However, it cannot be held liable for:

• temporary interruptions for maintenance, update or improvement operations;
• temporary difficulties or impossibilities of access due to disruptions in the internet network or telecommunications infrastructure;
• damages resulting from misuse of the Training by the Client or from failure to comply with technical prerequisites.

The training programs offered are designed for personal development and skills improvement. Limitless Learning cannot guarantee the achievement of specific professional, academic, or financial results; the client remains solely responsible for implementing the training.

Nothing in these Terms and Conditions shall limit or exclude Limitless Learning's liability for damages resulting from intentional misconduct or gross negligence, or for any other case in which such limitation would be prohibited by applicable law.

15. Applicable law and competent jurisdiction

These General Terms and Conditions are subject to the French right, without prejudice to the application of mandatory consumer protection provisions that may be applicable under European Union law.

In the event of a dispute, the Client may, at his/her choice, bring the matter before either one of the courts which have territorial jurisdiction under the Code of Civil Procedure, or the court of the place where he/she resided at the time of the conclusion of the contract or of the occurrence of the harmful event.

16. Modifications to the T&Cs

Limitless Learning reserves the right to modify these Terms and Conditions at any time.

The applicable terms and conditions are those in force on the date of the order by the Customer, available on the Site and communicated on a durable medium at the time of order confirmation.

17. Contact

For any questions relating to the Training Courses or these Terms and Conditions, the Client may contact Limitless Learning

• by email: contact@methodeboclet.com

Appendix 1 – Standard Withdrawal Form

(To be completed and returned only if the Customer wishes to withdraw from the contract.)

To the attention of :

Limitless Learning LLC

Email: contact@methodeboclet.com 

I/We () hereby notify you of my/our (*) withdrawal from the contract for the sale of the following Training:
– Training: [Title of the Training]
– Ordered on: [date]
– Name of consumer(s): [name]
– Consumer address(es): [address]
– Email address used for the order: [email]
– Signature of the consumer(s) (only if this form is submitted on paper):
- Date : 

(*) Delete as appropriate.